We stayed at Gaia Hotel for 3 nights. The service is excellent, with a very friendly and helpful staff. Breakfast is served as a buffet with a wide variety of delicious and bio organic food, cold and hot delicacies. The room was extremely clean,spacious and comfortable, offering a free minibar. The bathroom was spacious too, with a lot of amenities and everything you need. Thank you all for a great stay! If I come back to Basel I’ll stay in Gaia Hotel with no doubt!! - Carmen

The hotel was clean and the staffs were kind. I was impressed with they were always smile.Inside the hotel, the dining is particularly nicely decorated and memorable.I want to visit again.Thank you so much. - mo_tokyo

The property is well appointed and close to the Central Train Station. The front desk staff were friendly and professional. The breakfast included organic staples and gluten free and lactaid free options (something not often found in equal or higher rated hotels). The room was well appointed and comfortable with a sofa and chairs

Finally, they have an onsite SPA so I indulged in a massage. The masseuse, Luca was fantastic and provided an abundance of information on health and wellness. Luca also manages the breakfast service with a wonderful welcome and excellent service.

I would easily stay at Gaia Hotel again. - Shoreseeker

Very nice hotel and staff super friendly. The room is very comfortable and spacious and the bathroom has a bathtub and a shower. The breakfast is all organic with a good selection of choices.
As a suggestion, I would say that the carpet in the room is not very suitable for allergic people but overall it was an amazing stay - MariadeBE

Extrêmement bien placé à deux pas de la gare et une dizaine de minutes à pied du centre ville. Grande chambre idéale pour une famille (2 adultes et 2 enfants < 8 ans). Excellent petit déjeuner. Personnel accueillant. Nous avons eu le droit à la Basel Card pour la durée du séjour qui donne accès gratuitement aux transports publics de la ville et à des rabais dans les musées (et sauf erreur, aussi au zoo). - Scende

I can really warmly recommend GAIA - fantastic breakfast, very comfortable beds and everything just works! After staying for the second time within a month I decided this is my favorite hotel in Basel. - Alessandro

Hôtel familial, chaleureux. Excellent accueil.
La localisation est parfaite, en face de la gare, trams 1,2, 8, 10 , 11 et bus la ligne 50 venant de l aéroport.
Chambre avec un coin bureau et des fauteuils, télévision dans toutes les langues y compris français. Mini bar compris dans le prix de la chambre réapprovisionné tous les 2 jours. Le soir en rentrant les volets sont fermés et un sachet de tisane attend sur le lit. Silencieux pas un bruit pendant mes nuits.
Au petit déjeuner, toute la nourriture est bio et très bonne.
Seul bémol pas de room service, mais plein de restaurants, fait food et même un petit supermarché au pied de l hôtel.
J’y retournerai. Plus - Laurename

Neat, well equipped hotel. Excellent location. This is my second time staying. Highly recommended.
Great breakfast included in the price. Only negative is the owner has a big dog and it spoiled the floor in front of the breakfast area today. - Sidmouth

My wife and I were stuck in Basel for one night because of a canceled flight. We found GAIA based on positive reviews, and the hotel did not disappoint! It was a beautiful experience in every way -- from the gracious check-in experience to the buffet feast the next morning.

Highlights of our stay: Perfect location across the street from the Train Station and tram central intersection; our large, colorfully decorated room that featured two bathrooms and a sofa; complimentary mini-bar that contained one free beer (hey, it's better than NO free beers); and barrista Luca, an incredibly gracious Sardinian who welcomed everyone at breakfast with a gentle warmth.

All in all, we can't recommend this hotel highly enough. If ever we return to Basel, we'll go out of our way to say hi to our new friends at GAIA. More - pfbird